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Tell us about your fund and what you want to fix. A person replies within one business day.

What happens next

  1. A person reads every message. No bots, no ticket numbers.
  2. You hear back within one business day, usually the same day in US and Japan hours.
  3. Demo requests get a 30-minute call on your own pipeline, not a slide deck.
  4. Security questionnaires are answered with you, section by section.

Questions about how something works are usually answered in the documentation.

Used only to reply to you. Never sold, never added to a list without asking.

Before you write

Do I need to contact you to start a trial?

No. Sign up and start the 14-day free trial straight away; no card is required.

How do I get support?

Choose “Support for an existing workspace” above and mention your workspace name. The documentation covers most questions about how a screen works.

I am an LP. Who do I contact?

For access to a portal or the contents of a report, contact the fund’s manager first. If a portal sign-in link is not working, tell us here and we will help.